> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can’t login to CookBook? Troubleshooting steps

| **Quick answer:** Use the same method you used when you first created your account.• If you originally entered an **email + password**, tap **Log in with email**.• If you originally chose **Continue with Apple** or **Continue with Google**, tap that same button.Once you’re back in, you can link additional sign-in options under **Manage & update account**.

# 1. Confirm how you first signed up

* **Before July 2025** you could only create an account with email + password.
* **After July 2025** you can also sign up with Apple or Google SSO.
* CookBook treats each method as a separate credential, so you must pick the one you used at signup.

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# 2. If you signed up with email + password

1. Tap **Log in**.
2. Enter your email (or username) and tap **Log in with email**.
3. Forgot the password? Tap **Lost your password?** and follow the reset email.
4. Prefer to skip passwords? Tap **Sign in by email code** and enter the one-time code we send.

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# 3. If you signed up with Apple or Google

1. Tap **Continue with Apple** __or__ **Continue with Google** on the login screen.
2. Complete the Apple ID or Google prompt.
3. You’ll return to CookBook already signed in—no CookBook password required.

__Trying the wrong button (e.g., tapping Google when you registered with email) will create a new empty trial account instead of opening your existing data.__

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# 4. Link Apple or Google SSO to an existing email account

1. Sign in with your current email + password.
2. Tap **Side menu ☰ → Manage & update account**.
3. Under **Sign-in providers** tap **Link with Apple** or **Link with Google**.
4. Follow the prompt. Next time you can use that SSO button to log in.

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# 5. Still locked out?

* Make sure you’re entering the exact email tied to your subscription.
* If password reset emails don’t arrive, look in Spam/Promotions.
* If none of the above works, **submit a support request** and include:
* The email address you believe is on the account.
* Any App Store, Google Play or Stripe receipts for CookBook.
* A brief description of what happens when you try to log in.