Quick answer: Tap Submit a request on this page, describe the issue in detail, and attach any screenshots or videos. The more information you give us, the faster we can squash the pesky bug!
What to include in your report
1. Device details
- Make & model (e.g. iPhone 16, Samsung Galaxy S25).
OS version (e.g. iOS 26, Android 15, macOS 15, browser version for Web App).
2. Clear description of the problem
- What you expected to happen vs. what actually happened.
Any error messages or pop-ups you saw (exact wording helps).
3. Steps to reproduce
- List the taps or actions that trigger the issue, in order.
Any error messages or pop-ups you saw (exact wording helps).
4. Screenshots or videos (screen recordings)
- Visual proof speeds up diagnosis as it helps us see the exact steps you're taking and what you're experiencing.