Support & Feedback

• How do I contact the CookBook team?

  We’d love to hear from you! Whether you’ve run into a hiccup, have a brilliant feature idea, or just want to tell us how CookBook fits into your kitchen routine, drop us a note. Your feedback shapes our roadmap and helps us squash pesky bugs faster. What to include (ifFew readers

• I’ve got an idea, how can I share it with the CookBook team?

  Where to share your ideas Public roadmap – Peek at what we’re working on right now and what’s coming next. Ideas & Suggestions page – Browse, up-vote, or post a brand-new idea. Updates (https://roadmap.cookbFew readers

General

• How do I turn haptic feedback off?

  Apple iPhone or iPad Open Settings → Sounds & Haptics. Scroll down and switch System Haptics to Off. Once disabled, you won’t feel vibrations for CookBook actions, or any other system taps until you turn the toggle back on. AndroiPopular

• Does CookBook work with Alexa or Google Home Hub?

  What you can do today Built-in voice guidance: The CookBook mobile apps already read recipe steps aloud. Screen wake-lock: Your device screen stays on while you cook, so you don’t have to keep unlocking it.Few readers

• Enable Service Workers for CookBook

  Fix the “Unsupported browser” error (enable Service Workers) If Chrome or Firefox shows: “Unsupported: This browser does not appear to be supported. Please ensure you have a modern browser … and have Service Workers enabled.” do the following: Chrome Type chrome://flags/enable-service-worker in the address bar. Enable Service Worker. Relaunch Chrome and sign in again at app.cookbookmanager.com. Firefox Type about:config in the address bar andFew readers

Issues

• I found a bug or problem, how do I report it?

  What to include in your report 1. Device details Make & model (e.g. iPhone 16, Samsung Galaxy S25). OS version (e.g. iOS 26, Android 15, macOS 15, browser version for Web App). 2. Clear description of the problem What you expected to happen vs. what actually happened.Few readers

• Can’t login to CookBook? Troubleshooting steps

  1. Confirm how you first signed up Before July 2025 you could only create an account with email + password. After July 2025Few readers

• My recipe didn’t import (or some data is missing)

  Why imports sometimes fail - even with AI Text locked inside images When all the ingredients and instructions are baked into a JPG oFew readers

• My cooking timers aren’t going off

  Timer-notification checklist Volume Make sure the Ringer/Media volume is above zero. Timers use the ringer channel on iOS and the media channel on most Android devices. Silent / Ring switch (iPhone) Flip the side switFew readers

• App won't open on iPhone running iOS 26

  Some users are experiencing an issue when upgrading their iPhone to iOS 26. To resolve this issue: Delete the CookBook app Turn your device off Turn your device back on Reinstall CookBook directly from the App Store Don't worry, your recipes are stored safely on our CookBook cloud, so will be there for you when you log back in again. If you're still experiencing issues, please reach out to us team@cookbookmanagFew readers

• Android: “Whoops, a licence error occurred”

  Why this message appears CookBook relies on Google Play’s built-in Integrity Protection before it connects to our servers. The check confirms: The app was downloaded from Google Play. Its code hasn’t been modified or tampered with. The device passes Google’s core security tests (i.e. is not an bFew readers

• Why doesn’t CookBook open on iOS 15 anymore?

  Why we can’t support iOS 15 any longer Essential libraries that power CookBook have dropped iOS 15 compatibFew readers