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Support, Issues & Requests 🧰
Contact the team, vote for ideas, troubleshoot issues and report bugs
Support & Feedback
How do I contact the CookBook team?
Tap Submit a request on this page (or email team@cookbookmanager.com) and send us your question, idea, or bug report - big or small. We read every message and will reply as soon as we can. 💌
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I’ve got an idea, how can I share it with the CookBook team?
Head to our Ideas & Suggestions page to submit your idea or vote on existing requests. We review the board regularly and use your votes to shape our roadmap.
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General
How do I turn haptic feedback off?
Haptics (those tiny “buzzes” when you tick off ingredients or shopping-list items) can be turned off or on in your CookBook settings - permissions - Haptic feedback - off/on
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Does CookBook work with Alexa or Google Home Hub?
Not yet. CookBook doesn’t currently integrate with Amazon Alexa or Google Home Hub, but it is on our future roadmap.
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Enable Service Workers for CookBook
Enable Service Workers in your browser if CookBook shows an unsupported browser message. This helps the CookBook web app run correctly in modern browsers.
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Issues
I found a bug or problem, how do I report it?
Tap Submit a request on this page, describe the issue in detail, and attach any screenshots or videos. The more information you give us, the faster we can squash the pesky bug!
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Can’t login to CookBook? Troubleshooting steps
Use the same method you used when you first created your account.• If you originally entered an email + password, tap Log in with email.• If you originally chose Continue with Apple or Continue with Google, tap that same button.Once you’re back in, you can link additional sign-in options under Manage & update account.
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My recipe didn’t import (or some data is missing)
CookBook’s importer now combines AI vision + structured-data parsing, so it can read most recipe websites, even when they skip industry-standard markup. If parts of the recipe are still missing, the page may be image-only or locked behind paywalls/scripts our AI can’t reach. You can always copy-paste the text or scan a screenshot.
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My cooking timers aren’t going off
If a timer finishes and you don’t hear or see anything, walk through the checklist below. In nearly every case the phone is silenced, Do Not Disturb is active, or the alert is being captured by another device (Apple Watch, Mac, etc.).
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App won't open on iPhone running iOS 26
Some users are experiencing an issue when upgrading their iPhone to iOS 26.
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Android: “Whoops, a licence error occurred”
Google Play’s Integrity check couldn’t confirm that your copy of CookBook is untampered and installed on a Play-Protect-certified device. Follow the checklist below.
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